What does a Home energy survey involve?

A trained Energy Champion visits your home at a convenient time and will discuss your heating and insulation and any particular concerns you may have.
During winter months (November to March) we also take thermal images of your home - showing where heat is leaking.
After the survey you receive a written report about ways you can improve the energy efficiency and comfort of your home and potentially save on bills
Where suitable, we can provide free energy efficiency materials such as draughtproofing and low energy lightbulbs.
If your loft insulation is insufficient we can provide free/subsidised rolls of loft insulation for self-installation.
If you are eligible, we can signpost you to other funding schemes to help with larger energy efficiency measures such as wall insulation or solar panels.

What is the Surrey HEAT programme?

HEAT stands for Home Energy Advice Team. The Surrey HEAT service offers fully funded home energy surveys and other home energy efficiency support across Surrey. Energy Action Redhill and Reigate is the local delivery organisation in East Surrey.

is my home eligible?

We can offer fully funded surveys for homes within Surrey with an Energy Performance Certificate of C or below, or who don't yet have an EPC.

You can check whether your home has an EPC free of charge by visiting the government website www.gov.uk/find-energy-certificate

How much does it cost?

Thanks to external funding, the survey is free of charge to all eligible households.

The Surrey HEAT Programme is funded through the Energy Industry Voluntary Redress Scheme.

How do I take part?

Click on the "Request a Survey" button. This will take you through to a form where you can request a HEAT survey. We will contact you as soon as possible to confirm your eligibility and arrange a convenient date and time.

The survey will take around 45 minutes to one hour to complete. We will provide some advice during the visit and we aim to follow up within two weeks with a written report plus delivery of any free energy efficiency materials that are suggested.

Request a Survey

I want to increase my loft insulation. can you help?

Yes - the HEAT project can also provide free or subsided loft insulation rolls to help residents insulate their lofts to the recommended depth of 270 - 300 mm. The best way to access this is to Request a Survey. Before the visit highlight that you are interested in loft insulation. We will carry out a loft check during the survey and, if suitable, will arrange delivery of the insulation rolls.

See our Loft Upgrades page for more details.

poster showing thermal imaging camera and a house

Save money

Cut your energy bills by using energy more efficiently. We can show you where heat is escaping and how to reduce this, as well as other cost effective ways to reduce your energy use.

a house with a heart inside showing it is warm

Stay Warm

Keep the heat inside your home by improving insulation and reducing draughts. We can provide access to loft insulation and energy efficiency "smart packs" to create an energy efficient and cosy home.

Go green

By reducing your energy use you will also be reducing your carbon footprint - as most energy is still created using fossil fuels. Good for you and good for the planet!